Refund policy
Shipping Policy
Thank you for shopping with AGLOCKEDIN365. We work to process and ship orders as quickly and accurately as possible.
Order Processing
Orders are typically processed within 2–5 business days, excluding weekends and holidays. Processing times may be longer during product launches, promotions, holidays, or periods of high order volume.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Rates
Shipping rates are calculated at checkout based on your order, shipping destination, package weight, and available carrier options.
Any free shipping promotions will be clearly displayed on our website or during checkout when applicable.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed and transferred to the shipping carrier.
United States orders typically arrive within 3–7 business days after shipment.
International orders typically arrive within 7–21 business days after shipment, depending on destination, customs processing, and carrier availability.
Delivery dates are estimates and are not guaranteed.
International Orders
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
AGLOCKEDIN365 is not responsible for delays caused by customs inspections or local import procedures.
Incorrect Shipping Information
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or shipped.
AGLOCKEDIN365 is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order is transferred to the shipping carrier, delivery may be affected by weather, carrier delays, customs processing, or other circumstances outside our control.
If your tracking information shows that your package has been delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and with your local carrier.
If a package appears to be lost in transit, contact us and we will help you determine the appropriate next steps with the shipping carrier.
AGLOCKEDIN365 is not responsible for packages that are stolen after confirmed delivery.
Returned Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to claim the package, the customer may be responsible for additional shipping costs if the order is reshipped.
Preorders and Made-to-Order Products
Certain products may be offered as preorders or made-to-order items. These products may have longer processing times.
Any estimated production or shipping timeframe will be listed on the applicable product page whenever possible.
If an order contains both ready-to-ship and preorder items, the entire order may ship together once all items are available unless otherwise stated.
Order Changes and Cancellations
We process orders quickly, so we cannot guarantee that an order can be changed or canceled after it has been submitted.
If you need assistance, contact us as soon as possible after placing your order.
Contact Us
If you have questions about your shipment or order, please contact AGLOCKEDIN365 through the contact information provided on our website.
Thank you for supporting AGLOCKEDIN365.